US Patient Engagement Solutions Market Analysis

US Patient Engagement Solutions Market Analysis


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The US patient engagement solutions market is projected to grow from $7.14 Bn in 2022 to $15.54 Bn by 2030, registering a CAGR of 10.2% during the forecast period of 2022 - 2030. The main factors driving the growth would be increased use of mobile and digital technologies, growing focus on value-based care, rising healthcare costs and government support and initiatives. The market is segmented by component, delivery mode, application, therapeutic area, functionality and by end-user. Some of the major players include Allscripts, Cerner Corporation, Symphony Care, GetWellNetwork, Athena Health, CureMD Healthcare, Medhost, Mckesson and Humana.

ID: IN10USHS015 CATEGORY: Healthcare Services GEOGRAPHY: US AUTHOR: Neha Davda

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US Patient Engagement Solutions Market Executive Summary

The US patient engagement solutions market is projected to grow from $7.14 Bn in 2022 to $15.54 Bn by 2030, registering a CAGR of 10.2% during the forecast period of 2022 - 2030. The US spent $12.914 per person on national health care in 2021, or 18.3% of GDP. In terms of both public and private healthcare spending, the US spends the most on healthcare as a percentage of GDP among all developed nations.

Patient engagement solutions focused on clinicians and patients collaborating to advance health. A patient's greater involvement in their treatment helps to produce better health results. The global market for patient engagement solutions is dominated by North America. In 2017, the US accounted for 87.6% of the market for patient engagement solutions in North America.

US Patient Engagement Solutions Market

Market Dynamics

Market Growth Drivers

The US patient engagement solutions market is expected to be driven by factors such as the increasing use of mobile and digital technologies, growing focus on value-based care and rising healthcare costs. Moreover, the US government has started a number of programs to promote the use of patient engagement tools. In order to encourage the adoption of patient engagement technologies, the Medicare Access and CHIP Reauthorization Act (MACRA) contains provisions in this regard.

Market Restraints

Solutions for patient participation sometimes include the exchange of private health data, which might cause worries about data security and privacy. In order to protect patient data, healthcare providers must take precautions, which might raise implementation costs and complexity. Additionally, there are several regulations in the US healthcare sector, which might make it difficult to develop and implement patient engagement solutions. Regulations like HIPAA, which providers must follow, might hinder implementation.

Competitive Landscape

Key Players

  • Allscripts (USA)
  • Cerner Corporation (USA)
  • Symphony Care (USA)
  • GetWellNetwork (USA)
  • Athena Health (USA)
  • CureMD Healthcare (USA)
  • Medhost (USA)
  • Mckesson (USA)
  • Humana (USA)

Notable Deals

August 2021: Mckesson and Merck announced a strategic alliance that would allow the two healthcare leaders to harness the power of real-world evidence (RWE) towards the common objective of enhancing patient outcomes and cancer treatment quality.

February 2021: Humana and IBM cooperated to launch IBM Watson Assistant for health benefits; it is an AI-enabled virtual agent built on the IBM Watson Health Cloud. In addition to improving the member experience, this agent helps Humana Employer Group members understand benefits and other related topics with greater clarity and transparency.

Healthcare Policies and Regulatory Landscape

The adoption and expansion of patient engagement solutions are significantly influenced by the regulatory environment and healthcare policy in the US. Regulations like the Health Insurance Portability and Accountability Act (HIPAA), which requires the protection of patients' personal and health information, are especially important for healthcare providers and technology businesses to follow. A number of policies have also been put in place by the Centers for Medicare and Medicaid Services (CMS) to encourage the use of patient interaction tools. Examples include provisions in the Medicare Access and CHIP Reauthorization Act (MACRA) that encourage the adoption of patient engagement technologies in order to enhance patient outcomes and lower costs. The Affordable Care Act (ACA) also promotes technology use to enhance patient outcomes and boost productivity.

Reimbursement Scenario

Patient engagement solutions may be reimbursed by a number of programs, including public and private insurance plans. Some patient engagement strategies, such as telehealth services and remote patient monitoring are covered by Medicare, the federal health insurance program for those who are 65 years of age or older and some younger persons with disabilities. Other patient engagement options, such as patient portals and mobile apps, have less well-defined reimbursement criteria, which can be unsettling for technology providers and healthcare organisations. Further complexity may result from private insurance programs' different reimbursement practices for patient interaction tools.

1. Executive Summary
1.1 Service Overview
1.2 Global Scenario
1.3 Country Overview
1.4 Healthcare Scenario in Country
1.5 Healthcare Services Market in Country
1.6 Recent Developments in the Country

2. Market Size and Forecasting
2.1 Market Size (With Excel and Methodology)
2.2 Market Segmentation (Check all Segments in Segmentation Section)

3. Market Dynamics
3.1 Market Drivers
3.2 Market Restraints

4. Competitive Landscape
4.1 Major Market Share

4.2 Key Company Profile (Check all Companies in the Summary Section)

4.2.1 Company
4.2.1.1 Overview
4.2.1.2 Product Applications and Services
4.2.1.3 Recent Developments
4.2.1.4 Partnerships Ecosystem
4.2.1.5 Financials (Based on Availability)

5. Reimbursement Scenario
5.1 Reimbursement Regulation
5.2 Reimbursement Process for Services
5.3 Reimbursement Process for Treatment

6. Methodology and Scope

Patient Engagement Solutions Market Segmentation

By component (Revenue, USD Billion):

  • Hardware
  • Software
  • Standalone Software
  • Integrated Software
  • Services

By Delivery Mode (Revenue, USD Billion):

  • PREMISE Mode
  • CLOUD-BASED Mode

By Application (Revenue, USD Billion):

  • Health Management
  • Home Health Management
  • Social
  • Financial Health Management

By Therapeutic area (Revenue, USD Billion):

  • Chronic Diseases
  • Cardiovascular Diseases (CVD)
  • Diabetes
  • Obesity
  • Other chronic Diseases
  • Women's Health
  • Fitness
  • Other Therapeutic Areas

By Functionality (Revenue, USD Billion):

  • E-Prescribing
  • Virtual Consultation
  • Patient/Client Scheduling
  • Document Management

By End-user (Revenue, USD Billion):

  • Providers
  • Payers
  • Patients
  • Other End users

Methodology for Database Creation

Our database offers a comprehensive list of healthcare centers, meticulously curated to provide detailed information on a wide range of specialties and services. It includes top-tier hospitals, clinics, and diagnostic facilities across 30 countries and 24 specialties, ensuring users can find the healthcare services they need.​

Additionally, we provide a comprehensive list of Key Opinion Leaders (KOLs) based on your requirements. Our curated list captures various crucial aspects of the KOLs, offering more than just general information. Whether you're looking to boost brand awareness, drive engagement, or launch a new product, our extensive list of KOLs ensures you have the right experts by your side. Covering 30 countries and 36 specialties, our database guarantees access to the best KOLs in the healthcare industry, supporting strategic decisions and enhancing your initiatives.

How Do We Get It?

Our database is created and maintained through a combination of secondary and primary research methodologies.

1. Secondary Research

With many years of experience in the healthcare field, we have our own rich proprietary data from various past projects. This historical data serves as the foundation for our database. Our continuous process of gathering data involves:

  • Analyzing historical proprietary data collected from multiple projects.
  • Regularly updating our existing data sets with new findings and trends.
  • Ensuring data consistency and accuracy through rigorous validation processes.

With extensive experience in the field, we have developed a proprietary GenAI-based technology that is uniquely tailored to our organization. This advanced technology enables us to scan a wide array of relevant information sources across the internet. Our data-gathering process includes:

  • Searching through academic conferences, published research, citations, and social media platforms
  • Collecting and compiling diverse data to build a comprehensive and detailed database
  • Continuously updating our database with new information to ensure its relevance and accuracy

2. Primary Research

To complement and validate our secondary data, we engage in primary research through local tie-ups and partnerships. This process involves:

  • Collaborating with local healthcare providers, hospitals, and clinics to gather real-time data.
  • Conducting surveys, interviews, and field studies to collect fresh data directly from the source.
  • Continuously refreshing our database to ensure that the information remains current and reliable.
  • Validating secondary data through cross-referencing with primary data to ensure accuracy and relevance.

Combining Secondary and Primary Research

By integrating both secondary and primary research methodologies, we ensure that our database is comprehensive, accurate, and up-to-date. The combined process involves:

  • Merging historical data from secondary research with real-time data from primary research.
  • Conducting thorough data validation and cleansing to remove inconsistencies and errors.
  • Organizing data into a structured format that is easily accessible and usable for various applications.
  • Continuously monitoring and updating the database to reflect the latest developments and trends in the healthcare field.

Through this meticulous process, we create a final database tailored to each region and domain within the healthcare industry. This approach ensures that our clients receive reliable and relevant data, empowering them to make informed decisions and drive innovation in their respective fields.

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Last updated on: 28 February 2023
Updated by: Dhruv Joshi

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